Privacy Policy

Effective Date: May 2, 2025

Last Updated: May 2, 2025

Beyond The Wardrobe (BTW) ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Services"). Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect and process the following data:

Personal Identification Information: Name, email address, phone number, shipping address, and payment details.
Account Credentials: Username and password.
Device Information: IP address, browser type, operating system, and device identifiers.
Usage Data: Pages visited, time spent on pages, clicks, and other usage statistics.
Location Data: If you permit the app to access location services.
Cookies and Tracking Technologies: To enhance user experience and analyze usage patterns.

2. How We Use Your Information

We use the collected data for various purposes:

To provide and maintain our Services.
To process transactions and send related information.
To manage user accounts and provide customer support.
To personalize user experience and deliver targeted content.
To send promotional communications, if you have opted in.
To monitor and analyze usage and trends to improve our Services.
To comply with legal obligations and enforce our terms.

3. Sharing Your Information

We do not sell your personal data. We may share information with:

Service Providers: Third-party vendors who perform services on our behalf, such as payment processing and data analysis.
Legal Obligations: If required by law or in response to valid requests by public authorities.
Business Transfers: In connection with a merger, sale, or asset transfer.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

Access: Request access to the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data.
Objection: Object to processing of your personal data.
Data Portability: Request transfer of your data to another service provider.

To exercise these rights, please contact us at indigenservices5@gmail.com.

6. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

7. Children's Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete such information promptly.

8. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of such third parties. We encourage you to read their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.